Shipping policy
Shipping Policy
Orders will be shipped within 10-14 business days of placing your order, unless specified otherwise. Your order will not start processing until the following business day. Business days are Monday-Friday and does not include Holidays or weekends.
All products are MADE TO ORDER, meaning they are not stocked and ready to ship. If you need faster shipping, please email us PRIOR to placing your order and we will arrange a special listing to reflect the additional shipping charges.
Shipping will be by USPS First Class or Priority Mail, which takes 3-5 days on average. You will receive a tracking number once shipped.
We can only guarantee our production time, not the time the Post Office takes to get an item to you. Once we drop your package off, we cannot make any absolute guarantees on ship times and we always advise tracking your package to make sure it is delivered safely.
Please carefully review your shipping address before placing order. We are not responsible for packages not received if the wrong address is provided or for requests for address changes once an order has been placed. If the item is returned to us, you will be responsible shipping charges to resend it.
If your package is lost or stolen please contact your local carrier immediately! We see the same tracking information you do so your best bet is to follow up with your local delivery person as soon as possible for the most accurate answer.
We are not responsible for these rare situations but please message us with any concerns. We again recommend tracking your package if delivery is time-sensitive or you would feel most comfortable if someone was home to personally receive it!
We currently do not ship outside the U.S.